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Mariner Management & Marketing LLC

/how-we-help/engage-volunteers

The volunteer of yesterday is different than the one of today who will be different in the future. To be successful in engaging members as volunteers, we have to match our volunteer programs to our volunteers’ aspirations and interests.

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/how-we-help/develop-leaders

Leaders are neither born nor made. More precisely the recipe includes a little of the right DNA, a choice made, and effective nurturing. Associations can have an impact on the latter two with great results.

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/how-we-help/build-chapters

Chapters appear to have a powerful impact on association membership levels. Developing chapters as partners requires a chapter strategy that focuses on key metrics and provides meaningful support.

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/how-we-help/grow-member-communities

Associations need not cede their place as home for professional community if we place member collaboration and engagement as a priority, seek new models and invest in developing volunteers to lead us.

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/how-we-help/manage-associations

We say “manage” but it more closely resembles conducting. We see our role as a conductor to bring the best out of each of the volunteer leaders.

 

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Engage association volunteers
Build association chapters

Innovative Growth for Associations

  • Main holding globe with inverted imageWhat if we replaced traditional chapters with local networking groups?
  • What if we replaced committees with project teams and morphed full-time volunteer positions into ad-hoc jobs?
  • What if we replaced "volunteering" with "engaging" and "member" with "citizen"?
  • What if we applied just-in-time concepts to volunteer training and support?

These are the types of questions that keep Mariner fired up. We believe that associations have existed since the 1800's because associating is fundamental to humans. We also believe though change is fundamental. Just as society has evolved through the ages - industrial to information to social - associations must too. So, whether it's guiding our management clients or collaborating with our consulting clients, we ask the questions that count and seek unconventional wisdom. And, we follow the compass. This has led us to the Chapter of Future, Chapter Dashboard, Embracing Volunteer Adhocracy and exciting projects like Rebuilding The Volunteer Spirit.

We think of ourselves as association executives, dedicated volunteers and - yes - mariners.

 

Association Innovation

  • Peggy Hoffman

    The value of attending a conference or any educational program can feel a bit intangible. Sort of like dining in a restaurant. #Ideas16 was different.

  • Peter Houstle

    Nearly half of all associations have components – a catch-all phrase for chapters, special interest groups and the like – according ASAE’s last benchmarking study. Back 2006, two research undertakings by Mariner and Whorton and by the ASAE Component Section Council sought to answer the question “are chapters worth the effort – do they have a defensible ROI?”

  • Peggy Hoffman

    Here’s to a brilliant new year … new years always give us a fresh start, a blank sheet. But sometimes that blank sheet can be intimidating so here’s a little help. We’ve curated 16 bright ideas we’ve spied that just might be the spark for you.

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Association Blog

  • PRSA, the Public Relations Society of America, is the PR central for some 22,000 professionals around the globe. And when they set the standards and share the effective practices for many PR issues, they are speaking for the profession at large. But every issue has a local twist or a local story. And that's where the chapter comes in. At PRSA Maryland, we don't duplicate PRSA, we add to it, we highlight the local story.

  • I recently spoke with a chapter volunteer leader who’s willing to give it a try but about ready to throw it all in. Do you want to know why? Well it seems that the bar for getting on the chapter leadership is how many years you’ve put in not performance. When she looks around the table, she sees low performance and hears all about how there’s this issue and that issue.

  • What can you learn from a dozen very different associations evaluating and re-imagining their geographic components in the U.S. and globally? We're knee-deep in work with seven associations and have in the past four years walked alongside five others on this journey from where we are seeing four key trends or observations about chapters that are urging us to break out of the mold.