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The Chapter Dilemma

Working together, national associations and their local chapters can achieve great results. By combining national resources with a grassroots perspective, they create a partnership whose value can be greater than the sum of its parts.

All too often, however, that partnership breaks down due to inadequate communication (in either or both directions), limited management resources at the local level, or turf battles over program ownership. To overcome these hurdles, we're suggesting a National/Local Bridge that brings these organizations together as a strong voice for your industry or profession. The Bridge is an association management office that:

  • Serves as the local headquarters for the each affiliate, providing administrative and program services to local members;
  • Serves as the clearinghouse and resource department for the national association to its affiliates; and
  • Serves as an objective, third party viewpoint in local/national conflicts.

Do These Challenges Look Familiar?

Problem

Solution

Poorly managed or under-producing volunteer-run chapters

Offer professional management by Mariner to improve the quality of service provided by the local chapter, free volunteers from administrative responsibilities, and help align local chapter efforts with national association goals.

Distrust between local chapters & national leadership

Use Mariner in its position as chapter management to build an unbiased communications bridge between the national and local organizations. Our extensive experience at the national level will allow us to clear up misunderstandings that underlie mistrustful relationships.

National & local services conflict

Conduct a member service audit at the local level to identify conflicts and solutions, and develop incentive programs for chapters to benefit from national services.

National chapter department budget out-of-control

Outsource some or all staffing and administrative requirements to Mariner; consider sharing expenses with local organization.

As fellow association executives with a combined 40 years experience in association management, we've seen these challenges of building an effective national/local partnership first hand. We have identified solutions to help you turn these problems into real opportunities. Take an hour with Mariner Management & Marketing to explore how the National/Local Bridge can help you build a better partnership and create greater value for your members and association.


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Mariner Management & Marketing LLC
3517 Forest Haven Drive
Laurel, Maryland 20724
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