Heard on the streets (and in conversations with chapter leaders) ... a collection of comments that might be worth a second glance:

• Chapters need to figure out how they fit in the context of the national organization - understand that they are part of something bigger.
  
• Limit the infrastructure to the degree necessary to get the job done.
  
• With the right “who” committed to a shared vision, an organization can move mountains.
• Optimize volunteer leaders – start with a clear definition of chapter function and desired outcomes.
• At what point does practice undermine the volunteers’ sense of meaningful engagement in the decision-making process?
• This [chapter model] makes connection easier so its the right one.
• This format provides a blend of structure, control and flexibility.
• Although we often confuse influence and control, they are two distinct things.

And finally ...

• AA's Tradition Two says that our leaders are but trusted servants; they do not govern.