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Mariner Management & Marketing LLC

Association Management

Blog
Dec 14
Peggy Hoffman

As we wrap up a year and move into the new year, there are questions flying over on ASAE Collaborate. Like the recent exchange on Components all around chapter structure and support. We understand how benchmarking is a useful tool ... so here's a handy infographic on chapters and link to the full benchmarking study.

Blog
Oct 28
Peggy Hoffman
Naughty school boy erasing I'll try harder on a blackboard

We do a lot work in the area of strengthening components aka chapters. So many times, we are asked to “help them do their job better”. We’ve tried – and in several cases succeeded – in helping associations shift that request to “help them create the job they can do”.  Or in other words, evolve the way chapters operate. This is a tough shift – we know. And it’s an age-old challenge as Jamie Notter recounted in his latest blog post where he offered a story about competitive swimming in the early 1800’s.

Blog
Sep 30
Peggy Hoffman
A new vision for chapters - RAPS

How can you move members and legacy chapter systems into the future? Two associations – one state, one global – used visualization in two different ways to help evolve their models to meet their changing memberships.

Blog
Sep 02
Peggy Hoffman
Power of A Stronger by association

The Power of A is why we are association professionals and built our business in this transformative industry. We see the power of A throughout the year as associations programs and efforts reach individuals around the globe from setting standards and guiding regulations and legislation to innovating products and processes to extending a helping hand. The power of A is on full display as the country attends to Hurricane Harvey.

Blog
Jul 25
Peggy Hoffman
Association Component Exchange CEX Logo

Looking for a learning event that's all about association chapters and other member communities? One where we don’t start the conversation with “why chapters?” but with “Yes, chapters …” It’s coming! October 13, 2017 #AssnCEX2017

White Paper
Jul 11
Peggy Hoffman

Fully Developing Your Volunteer Workforce - handout for #FSAE17 session. Includes 5 key findings of the ASAE Foundation research, drivers for volunteer satisfaction, and a tool for gauging your volunteer program.

Fully Developing Your Volunteer Workforce - handout for #FSAE17 session. Includes 5 key findings of the ASAE Foundation research, drivers for volunteer satisfaction, and a tool for gauging your volunteer program.
Blog
Jul 11
Peggy Hoffman

#FSAE17 is the first of 3 stops this summer to share what we discovered in the ASAE Foundation research on optimizing association volunteerism through mutually beneficial programs. Here's a look at what we're sharing.

Blog
Jul 04
Peggy Hoffman
welcome mat

I was leaving the gym this morning when I encountered a trio on the elevator. The young man looking down at sandal-clad feet said to me “my mother has bunions too.” His mother immediately shushed him and turned to apologize as I laughed and said and “she probably doesn’t like hers any more than I do mine, does she?” The mother said so sorry, he has autism and just says things. My immediate reaction was there’s no need to apologize or explain; the beauty of our America is our diversity.

White Paper
Jul 02
Peggy Hoffman

<p>The dashboard indicator concept flashes visual signs of organizational health. See how this tool can monitor key success factors and warn of problem areas that need fixing. Based on a study of 32 associations.</p>

Blog
May 02
Peter Houstle
Yes-No-Maybe

Most of us know how much our chapters cost (staff support, rebates/grants, training programs, tech platforms, etc.), but few seem to have a good handle on the actual return on that investment. To help us develop a rational model by which associations might assess the financial value generated by chapters, we’ve launched the Chapter ROI Project and we’re inviting association execs to contribute to a Chapter ROI Valuation Matrix.

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