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Mariner Management & Marketing LLC

Leadership

White Paper
Nov 01
Peter Houstle

Mariner Management and Whorton Marketing & Research conducted a 2006 study to examine the ROI of components by measuring the actual experience of members and found that chapters appear to have a powerful impact on association membership levels.

Blog
Oct 02
Peggy Hoffman
volunteer

Among Mariner's unifying principals is a dedication to volunteering and to volunteers. In fact our basic bsuiness model is designed around the goal of supporting volunteers in their roles as chapter and community leaders. As part of our dedication, we host the Association Volunteers Facebook page and collect the stories of association volunteers in an effort to share their dedication and spread the word

Blog
Jun 20
Carol Blattau
question mark

Two chapters that I belong to are having their board installations this month. But here’s the kicker – one will do so without an incoming president or treasurer while the other is minus one position plus struggling to get members to attend meetings.

Blog
May 22
Peggy Hoffman

He opened by saying have gratifying the job had been, how much he had learned and grown, and how much pleasure he had gotten from it. He shared one example.

Blog
Oct 25
Peter Houstle

In the November issue of Popular Science (yes, sometimes I do more than look at the pictures!), there’s a great article about one of the world’s foremost network theorists, Albert-Lazlo Barabasi. He recently developed a program, which using cell towers as nodes, allowed him to predict, with 93% accuracy, an individual’s location within one square mile.

Blog
Jul 20
Peggy Hoffman

ships wheel and captain hatDay 20 ... Another Wednesday, another sailing race, another time as crew. But it wasn’t “another” sailing experience. Today was very different. The sailing lesson between races is what made this experience very different. In this sailing lesson, rather than focusing on sailing where the wind took me, we simulated a race of sorts. I used the wind to take me where I wanted to go. And that path included around buoys like in the race. For this lesson I was the captain. And what a difference that made in my job as crew. I did better at anticipating turnabouts, understanding the wind and being in the right position as we took the buoy.

Blog
Jul 12
Peggy Hoffman

beach chair with a bookDay 12 ... Let’s just say that when I read Carol Kinsey Goman's post Seven Seconds to Make a First Impression on the Forbes blog it struck a chord. I can’t tell you how many times I’ve seen chapter leaders make all the classic mistakes including #1 in Carol’s list. They start off a meeting with a shrug like the meeting is a burden or a grimacing smile suggesting “let’s get started so we can get it over”.  And then the meeting goes downhill.

Blog
Jul 09
Peggy Hoffman

question mark with peopleDay 9 … A colleague asked me for recommendations on questions for a board candidate to determine if they were right for the job. It made me reflect on how so many of us don’t bother with that step at all. We don’t put as much thought and effort into finding the right person for the board as we do in finding the right person for a paid position. Yet in many ways the volunteer leader has more power and often can do more damage (whether through bad actions or inaction).

 

Blog
Jul 08
Peggy Hoffman

roll of duct tapeDay 8 ... No decent phone service, super slow internet, a fridge with an incessant leak and broken shelf, tired appliances, overused, scarred pans, and now no water.  Okay I can deal with the first two because they are conditions of being in a mountain area with limited internet and cell service. The others though are unnecessary troubles that are the product of the “fix it when breaks” philosophy vs. the “proactive maintenance & replacement” one.

 

Blog
Mar 31
Peggy Hoffman

There's a lot of talk about leadership succession planning for chapters. It regularly comes up as the top 1 or 2 pain points for chapters. Most associations provide a succession planning guide and tools for chapters. Many offer training at the chapter leadership conferences and webinars. So what's missing here? If we're doing all this talking, why is still the pain point?

Could it be that all this talk is missing the point? That these tools don't get to the point?

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