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Tip #10: How to Get The Most Out of Being a Volunteer

So you got the call asking you to run for the board. Or perhaps you answered the call by inquiring about board positions. In any case, there you are sitting in a board meeting one afternoon wondering “Why?” “How?” “Are we having fun yet?”

People like us serve on more than 23,000 non-profit boards in Maryland alone. We all have a critical role in each organization’s success in reaching its mission – in helping our communities. So how do we ensure we are:

    • doing our best job?
    • getting the most of the experience?
    • having fun – even when we’re working on serious issues?

3 Steps to Getting the Most

Step 1: Get matched with the right job and the right organization
It sounds like, and is, a lot like finding the right job. But in some ways it’s more serious. For whether you are on the board of a small community group, the chapter of your professional society, a statewide charitable organization or a national organization, you have important legal and fiduciary responsibilities that require a commitment of time, skill, and resources. Many volunteers do not understand that a volunteer position comes with responsibility and accountability.

For a useful checklist in choosing the right organization check out Tips to Make Your Volunteer Position the Best Experience.


Step 2: Know what’s expected in your new role
Non-profit organizations should have a volunteer position description. If they don’t, then make sure you have a letter or memo of understanding that outlines what they think you will do and what you are committed to doing. Be clear on policies and rules.

For all organizations though there are standard expectations. For example, boards are responsible for assuring the organization has sound fiscal and management policies, that is fulfills its mission, and that it meets the appropriate needs of its members.


Step 3: Make a Commitment to Yourself
If you decide you really want to and can commit the time to serving on a board, make sure you make a commitment to yourself first. That personal commitment is to be the best volunteer you can be – and there are plenty of resources to turn to.

Nationally, BoardSource offers comprehensive resources from training to books to networking.

Locally, you can find state-based association of non-profit organizations like Maryland NonProfits. Also check on community colleges who offer low-cost training. For example the Anne Arundel Community College offers an excellent series of short courses through their Non-profit Leadership Development program.

Mariner Management & Marketing offers board leadership training and development, strategic planning and board retreats as well as one-on-one coaching and mentoring and group training. Contact us for more information.

Serving on the board of your professional or trade association, religious or fraternal organization or the club or charity can be a rewarding experience. To help make it so, be sure the job fits, the mission is compelling and you invest in sharpening the right skills and knowledge.

This is excerpted from an article written by Mariner that appeared in the May 2004 issue of Business Monthly.

Tips to Make Your Volunteer Position the Best Experience

Pick the right organization and the right board position by doing your homework before you say yes.

1. Check out the organization:

  • Learn the organization’s mission, vision and goals.
  • Review its strategic plan and find out if the plan is being implemented or simply a paper document.
  • Learn the organization’s programs and services and how well they are delivering them.
  • Check into the organization’s financial condition.
  • Meet and spend time talking with the board’s president and other board members to get a clear sense of who the organization really is and how they work as a board.
  • Attend a board meeting.
  • Read the position description and discuss it with board members to see how closely it follows reality. (If they don’t have one – ask them to write one for you...don't settle for anything less!)
  • Get the expectations for the position clearly spelled out. (If board members are regularly called on to stuff envelopes or recruit new member, then know that upfront and don’t accept the job if you don’t want to fulfill the expectations.)

2. Conduct a self-evaluation to see if you have the skills and energy necessary:

  • Compare your skills and experience with the position description. Where you are missing skills, can these be easily acquired “on-the-job” or does the organization offer training?
  • Do you have a basic understanding of finance sufficient to participate in budget and fiscal policy discussions and decisions? (For many volunteers without the necessary knowledge, simply being willing to raise your hand and ask questions until you are informed enough to be a part of the decision-making satisfies this important role.)
  • Do you have the necessary time to devote to this position?
  • Are you really interested in the mission of the organization enough to fulfill your duties even after the end of a long hard week?

3. Jump in with both feet, head and heart!

  • Go to the board orientation – and ask questions.
  • Ask yourself what you want to accomplish in this position, then set goals for yourself and track them.
  • Put the board meetings, prep time and other activities in your planner right away. Make it a part of your life rather than a last minute effort that is always more laborious and produces anxiety.
  • Re-assess your commitment to the mission and organization before you are asked to take a second term … and be comfortable with saying no if you need to.

A Non-profit Board Member’s Basic Responsibilities

As a member of the board, you will be responsible for assuring:

  • The organization has sound fiscal and management policies;
  • The organization fulfills its mission; and
  • The organization continually meets the appropriate needs of its members.

As a member of the board, you will be need to:

  • Be fully knowledgeable of the organization’s mission, vision and structure.
  • Be well-versed in the organization’s programs and services and its members’ needs so you can make sound decisions on programs, services and budgets.
  • Have at least a basic understanding of sound fiscal practices and financial statements.
  • Commit to attending meetings and to being fully prepared for those meetings (it’s not enough to simply show up and it’s irresponsible to take a board position and not attend the meetings).
  • Commit to spending time outside board meetings engaged in the organization (many small boards require members to attend events, recruit members, plan events, execute programs, etc.).
  • Be accountable to the board and your members, and demand accountability from fellow board members.
  • Commit to board training and evaluation (too many boards neglect to set standards for the overall board and for individual member performance and do not conduct annual evaluations).

Want more ideas? Contact us and we’ll be happy to share some of the ideas we’ve found as well as our own experiences.

   

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